Services

INTERPRETING AND TRANSLATION SERVICES

LANGUAGES

Interpreting, translation, and instruction for any language:

Our interpreters and translators hold American Translators Association (ATA) Certification, Court Interpreting Certification, degrees in interpreting and translation, advanced degrees, rich knowledge and experience, and customer service skills. They offer unique insight into languages to advance cross-cultural and international communication for a global economy.They practice discretion and strict confidentiality. They are available for local, national, and international assignments.

Conference interpreting

Our conference interpreters are prepared to deliver both consecutive and simultaneous interpreting services in-person at important conferences, events, and meetings. They clearly communicate with genuine tone, emphasis, and style to convey meaning accurately and precisely. Their work at Fortune 500 companies, the US Department of State, the United Nations, and the World Bank advances their knowledge and experience with international business and diplomacy. For example, Chinese conference interpreter Philip Rosen has interpreted at the US Department of State Our Oceans Conference and the US – China Sister Cities Conference.

Consecutive interpreting

Our consecutive interpreters have industry-specific knowledge and experience with a variety of topics in academia, business, culture, diplomacy, entertainment, government, law, medicine, policy, science, and technology. They interpret in person at conferences, executive education and training programs, expositions, events, inspections, interviews, medical checkups, negotiations, meetings, tours, and visits.

Court interpreting

Our court interpreters possess legal experience and knowledge through their work at the US Federal Court, US State Courts, and law firms. They interpret in-person and over the phone to facilitate attorney to client communication on all legal matters. They assist with contracts, depositions, legal documents, hearings, immigration procedures, testimony, etc. In addition, they provide translation and transcription services.

Over the phone interpreting

Over the phone interpreting (OPI) knocks down communication barriers. Our phone interpreters interpret on three-way phone calls and video conference calls. Preparation in advance for each call results in high-quality performance. They request a description of the conversation topic in advance and require a minimum one-hour reservation at a specific time set in advance. In addition, they provide Skype and video remote interpreting (VRI) services. The audio and visual components of video conference calls allow the speakers to quickly establish rapport. For example, a Chinese patient at a clinic or hospital may call a Chinese phone interpreter to better communicate with an English-speaking doctor.

OPI combined with cell phone technology allows individuals to keep live interpreters at their fingertips. Basically, this is how to make a three-way phone call with an interpreter from an iPhone or Android cell phone. First, call the interpreter. Say hello and introduce the topic of the conversation. Second, tap “add call” with the “+” icon button, and call the speaker of the other language. Third, tap “merge” or “merge calls.” Speak directly to the speaker of the other language. Pause regularly to allow the interpreter to interpret consecutively. When finished, wrap up the conversation with the speaker of the other language, and let the interpreter know that the phone call is complete. Tap the name of each speaker to end each call one at a time, or tap “end” to hang up on all of the calls at once.

Simultaneous interpreting

Our simultaneous interpreters demonstrate high energy and intelligence to deliver speed, accuracy, and precision. Two interpreters rotate every 20-30 minutes in the soundproof interpretation booth. This allows them to take mental breaks from the demanding task. Tech-savvy, they are quite familiar with state-of-the-art equipment and technology. For example, Chinese conference interpreter Philip Rosen interpreted simultaneously from English to Mandarin Chinese at the final 2016 Presidential Debate here. Read about how interpreters listen and quickly speak to almost immediately convey the meaning here.

Simultaneous conference interpreting equipment support

We provide simultaneous or conference interpreters, technicians, and sound equipment for important events, meetings, and conferences. The technician sets up the conference equipment—a soundproof interpretation booth, headsets, microphones, and transmitters—about 90 minutes to 2 hours in advance of the conference, event, or meeting. The audience members listen to their selected language with the provided receivers and headsets while the interpreters simultaneously interpret in the booth.

Language instruction via Skype lessons

We provide language instruction via Skype lessons for business, culture, education, and travel preparation. Our professional English instructor teaches English lessons via Skype for American culture. Our Chinese linguists instruct Chinese lessons via Skype for Asian culture.